Friday, June 30, 2006

Sticking it to the man! AKA Home Depot

I have wanted to post this one for a while, but never have the time or do not remember to post it. I spend a good amount of time and money at Home Depot and what do I get in return…Nothing! I finally got a coupon in the mail for 10% off my next purchase with my Home Depot Consumer Credit Card. EC and I have wanted to buy a storage shed for the backyard, but needed to clear out some stumps, which has been done. So it was time to buy the shed because the coupon expired on June 30th.

While the FIL was here (6/22), we went to buy one because I thought I might need some help loading it if the pallet would not fit on my truck. We had been looking at this one shed for 6 months or so (since we bought the new house) and it had a sign over it (the entire 6 months) for $798. The shed is regularly $848. The HD on our side of town had one, but it was open and missing pieces. The guy at our HD said that the other HD across town had 6. So we went over there and started the process. Before buying it, I asked what the price was and they told me $848. I told them about the sign at the other store so they called and they too said it was $848. I said I can go over there right now and take a picture of the sign with the price $798. They gave me the run around and said that if I could get them to call back over I could get that price. So we go back to the other one.

We get back and they are not very cooperative. I explained all I need them to do is pick up the phone and say $798. I almost had a guy convinced to do, but the FIL who was getting heated chimed in and the guy went to talk to a manager. They did not want to make the call. Instead they told me that they were expecting on in on a truck the next night (6/23), so I could buy that one now and pick it up on Saturday (6/24). I told them if that was the only way to get that price then that is what I would do. I went to the front counter for the paperwork and then I slid my 10% off coupon to the lady who then called the manager. I think he was finished dealing with us and said just do whatever. So instead of paying $848, I paid $720. I say, “I stick it in you Mr. Man.”

Saturday (6/24) comes and I call and the lady at the desk says she has no record of it coming in, but she would check with the manager when he came in. Blah blah blah, we leave town for the day and the manager calls back saying that they have one, so come pick it up. We get home and I go to HD. The manager says we have one that is missing some pieces that I can have and I just have to call an 800 number and the pieces will come in 48hrs. Flashback…the guy a few days earlier had told me that HD had contacted the company a few times to get parts and it took sometimes more than 4 weeks. I told the guy that it was missing parts and that is why I did not buy that one 3 days earlier. I told him I would wait for the one to come in on order. He told me to call him on Tuesday (6/27) to see if it was in.

Tuesday (6/27) arrives and I call the manager. He dicks me around and says that he just got in and has not checked yet…he would call me back. OK asshole, I checked your schedule and you got in at 1pm, it is now 230pm. He calls back and says that they do not have one yet, BUT he is sending one of his workers to the other store to get 1 of their 6 and bring it to our store…because he does not want to keep me on hold any longer. I tell him THANK YOU and I will wait for him to call. He calls around dinnertime and I go to get it.

He is at the front counter when I get there and tells me thanks for my patience and blah blah blah you are getting a great price. I tell him that is why I have been patient because I am getting the GREAT price. It was his way of telling me that he did not have to give me that price. I wanted to tell him that if he had had his retarded employees take down a sign that was 6 months old, we never would have had this problem. Eat shit! “I stick it in you Mr. Man!” Finally, another employee loaded the pallet into my truck and told me that he had gone out in the rain to get this for me from the other store. I told him that I appreciated it, but like I told him a week earlier…I could have gone to the other store last week and got it. He informed me that they wanted the sale. Driving away I tell myself…well then shut your face because I gave you a chance. “I stick it in you! How do you like that Mr. Man? Can you feel that…HUH HUH HUH?”

Peace Monkeys!

No comments: